Help Center

How can we help?

Simple, step-by-step guides — no technical knowledge needed.

Getting started

Getting started in 10 minutes

The 6 simple steps to go from a new account to your first email.

Contacts & lists

Import contacts from Excel or CSV

Upload your customer list in a few clicks — no technical skills needed.

Lists, tags and segments explained

Three simple ways to organise your audience and target the right people.

Add a signup form to your website

Collect new subscribers automatically from your website.

Emails & campaigns

Create and send your first campaign

Step-by-step: from a blank campaign to a sent email.

Design beautiful emails with the builder

Drag, drop and personalise — no coding needed.

Understand your reports

What delivered, opens, clicks and bounces really mean.

Automation

Set up a welcome automation

Send a welcome email to every new subscriber — automatically.

Use it for your online store or company

Turn your customer email data into automatic sales — step by step.

Deliverability

Verify your domain (SPF, DKIM, DMARC)

The most important step to land in the inbox instead of spam.

Why emails go to spam — and how to fix it

A simple checklist for great deliverability.

Connect your own SMTP or Amazon SES

Send through your own email provider account.

Plans & payments

Plans, credits and payments

How billing works and how to pay with PayU, UPI or cards.

Team, API & more

Invite your team and set roles

Give each person exactly the access they need.

API and webhooks for developers

Connect your website, store or CRM.